Orlando Eyecare

My brother and I want to thank all the people at Orlando Eye Care for their great customer service and time. I do however, would like to mention every person who worked with us. First, the charming Ms. Rucha, her patience and kindness on the phone and in person is so much fun. Her delightful chuckle and laughter had us laughing along with her. The young lady Ms. Jakahla was kind and so very patient. She carefully explained each step. We really appreciated that. Dr. Gilbert is a genuine and real professional. This dear man LISTENED to our questions he did not rush us, the best bedside manner in the business. He was the ultimate professional, he was also very compassionate. We did not feel as if we were on a conveyor belt being rushed through the examination. Ms. Trina took us by the proverbial hand and carefully walked us through the buying of the best frames. The prices “aint bad either.” Mr. Alejandro helped us when we picked up our glasses, he made sure that the glasses were a perfect fit. He encouraged us to return whenever we needed an adjustment to the frames. Then, there is Mr.Sebastian, who did not work with us, but he has such a cheerful and upbeat personality. We enjoyed watching him move around. If you are looking for high level examinations with a bit of old school customer service thrown in, well this is the place. You will be treated with kindness and dignity.

Dr. Smith and his staff are always professional, friendly and knowledgeable; this is why I've been "seeing" them for almost 30 years! :) I highly recommend them for your eyecare!

This is hands down the best office ive been to in a very long time. From the moment you walk in your greeted with a smile from Rucha who will answer your questions and review your appointment and related information. Carolina has a contagious laugh and smile you can't help but get wrapped into her positivity i loved every minute. Sebastian was there to help with technical factors and answered questions about the instruments used in the office. Overall the hype is real. They deserve 10 stars if possible.

I recently visited this eye doctor and couldn’t be happier with my experience. As I’m getting older, I needed a solution for contacts with progressive lenses, and they absolutely delivered. From check-in to check-out, the entire team was amazing—professional, kind, and thorough. My vision has never been better! They also have a great selection of frames for my new glasses, with prices that were very reasonable. Best of all, they worked seamlessly with my insurance plan, which made the whole process stress-free. I definitely recommend this office and can truly “see” myself going back again!

Smiling faces everything I visit and I am always made to feel that my business is valued. I have been a patient for 30+ years and it only gets better. Thank you for treating my family and I like family.